FAQ

Document-by-Document evaluation
Document-by-Document evaluation A Document-by-Document evaluation report describes each diploma or certificate and provides the Canadian equivalency for eac...
Wed, 20 Jan, 2021 at 12:38 PM
Regionally accredited institution
Regionally accredited institution An institution that has been academically recognized by one of the regional accrediting bodies in Canada.
Wed, 20 Jan, 2021 at 12:38 PM
What is included in a WES credential evaluation report?
Please visit our Evaluations and Fees page for a full description of our evaluation reports.
Wed, 20 Jan, 2021 at 12:38 PM
How can I fix a mistake on my application?
If your evaluation has not been completed:  You can make the following changes to your order through My Account: Change your contact information Add or ...
Mon, 1 Feb, 2021 at 4:41 PM
What should I do if I cannot create an account?
Please submit your concern to customer service and select "Website Issue" as the category.
Wed, 20 Jan, 2021 at 12:38 PM
How do I change my order to a Course-by-Course evaluation?
For an evaluation that is in-progress:  Submit your request to customer service by using our contact form. Make sure to select "Change of Evaluation T...
Wed, 20 Jan, 2021 at 12:38 PM
Why do I need a WES evaluation?
A WES credential evaluation report authenticates your foreign credentials and provides an assessment of your studies in Canadian terms. This report will he...
Wed, 20 Jan, 2021 at 12:38 PM
Can I have a copy of my report sent to an immigration lawyer?
Yes, when you add recipients in the WES online application, select "Lawyer" and enter the lawyer's mailing address.
Wed, 20 Jan, 2021 at 12:38 PM
Can I use my completed Educational Credential Assessment (ECA) for other purposes?
You will need to order an upgrade if you need an evaluation for other purposes. Login to My Account and click on "Upgrade Report". You will rec...
Mon, 12 Dec, 2022 at 5:05 PM
Can I make an appointment to speak with someone at WES?
Appointments or walk-in service are not available.   We encourage you to use our Help Center to find answers to your questions. If you are unable to find ...
Wed, 20 Jan, 2021 at 12:38 PM