FAQ

Sealed envelope
NOTE: We accept electronic documents from a growing number of institutions. If your institution does not yet have an approved method of sending digital docu...
Thu, 7 Mar, 2024 at 11:24 AM
When will I receive my evaluation report?
An evaluation report is sent to you and your recipients as soon as it is completed. Please allow time for your report to arrive based on the shipping metho...
Tue, 2 Jan, 2024 at 12:40 AM
What is WES' address?
WES has made changes to further enhance the services we provide to those whose institutions only issue academic documents in hard copies. Starting January 1...
Fri, 7 Jan, 2022 at 3:58 PM
How can I contact WES?
Please refer to the information below to contact WES. Note: Walk-in service is unavailable. Documents must be mailed or sent by express courier. WES...
Fri, 16 Jun, 2023 at 3:17 PM
Where can I find the Academic Records Request Form?
The WES Academic Records Request Form is optional and not a requirement. Not all applicants need to complete this form to request transcript and other acade...
Thu, 4 Aug, 2022 at 4:30 PM
How can I make changes to my order?
If your evaluation has not been completed, you can make the following changes to your order through My Account: Change your email address Upgrade your ev...
Mon, 1 Feb, 2021 at 4:32 PM
What is the equivalency of my Bologna-patterned program?
Core to its stated mission, WES is dedicated to helping international students, immigrants and refugees achieve their educational and career goals in Canada...
Mon, 21 Jun, 2021 at 10:00 AM

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