FAQ

Which courier service should I use to send my documents to WES?
You may use any courier service you like to send your documents to WES. Shipping fees apply and should be paid directly to the courier service.  By Exp...
Fri, 7 Jan, 2022 at 10:44 AM
Can I drop off documents at your office?
All documents must be mailed to WES. Documents cannot be delivered in person.   Our mailing address is:   By Postal Mail: WES Reference No.: __________...
Fri, 7 Jan, 2022 at 10:45 AM
Why can’t I find my recipient on the application?
If you cannot find a recipient on our online application, you can manually enter the recipient's name and contact information.   If you still have dif...
Wed, 20 Jan, 2021 at 12:38 PM
What are the terms and conditions?
WES Terms and Conditions describe our services, policies, and procedures.
Wed, 20 Jan, 2021 at 12:38 PM
What is the WES Basic package?
The WES Basic Package includes an evaluation of your education credentials.    Please view a comparison of the evaluation packages that WES has to offer f...
Wed, 20 Jan, 2021 at 12:38 PM
What should I do if the website does not seem to be working?
You may be having an Internet connectivity or computer issue. Save your application and return to it later. If you continue experiencing difficulties, p...
Wed, 5 Jul, 2023 at 11:03 AM
Will my evaluation report be accepted and recognized outside of Canada?
Your WES evaluation report provides a Canadian equivalency of your foreign education credentials. We recommend that you contact any intended recipients befo...
Wed, 20 Jan, 2021 at 12:38 PM
I selected the wrong evaluation type. How do I change my order?
To make a change to your evaluation package, please submit your request to customer service.
Mon, 1 Feb, 2021 at 4:43 PM
What should I do if I have more credentials than I am able to enter in the online application?
If you have more than five academic credentials, please contact us with the following information for each additional credential you want to add: Country ...
Thu, 10 Jun, 2021 at 1:44 AM
How do I apply for a Canadian evaluation report?
You may apply for one of our Canadian evaluation reports here.
Wed, 20 Jan, 2021 at 12:38 PM