FAQ

WES received your document, but it is not legible and cannot be used to prepare your evaluation.
If you received this status update via email, it means that course titles, grades, name, date of birth, or other important details were not clearly printed ...
Tue, 19 Jan, 2021 at 5:08 PM
Will WES review my passport, marriage certificate, or other legal documents?
No. Our evaluators only review the documents listed on the Required Documents page. If evaluators need any additional information, they will contact you dir...
Tue, 19 Jan, 2021 at 5:08 PM
What should I do if my school changed its name?
Our evaluators will perform research to make sure they have the information required to issue a report. If you are in the process of submitting an applicati...
Tue, 19 Jan, 2021 at 5:08 PM
I completed an Accounting Technician’s Certificate from the Institute of Chartered Accountants of Nigeria. What documents do I need to send?
We require your exam results in a sealed envelope from the Institute of Chartered Accountants of Nigeria. We also require a degree certificate photocopy iss...
Tue, 19 Jan, 2021 at 5:08 PM
I studied in the United Kingdom. What should I do if my institution no longer has my individual results?
Please have your school send a confirmation of award letter to WES in a sealed envelope. The confirmation of award letter should include the name of your cr...
Mon, 10 May, 2021 at 11:19 AM
What does an Educational Credential Assessment (ECA) package include?
A WES ECA package meets the requirements of the Immigration, Refugees and Citizenship Canada (IRCC) and includes:  An electronic PDF report An offi...
Tue, 19 Jan, 2021 at 5:08 PM
We are processing a new package or document for your application.
When documents arrive at WES, documentation specialists review each page individually and scan all pages into our system.
Tue, 19 Jan, 2021 at 5:08 PM
We are reviewing your documents.
In this stage, document examiners compare scanned images of your documents to the physical documents we received to make sure that your file is complete and...
Tue, 19 Jan, 2021 at 5:08 PM
We are analyzing and evaluating your documents.
The analysts will perform further analysis of your documents and update your account accordingly. If they determine that all the required documents have bee...
Wed, 12 May, 2021 at 2:22 PM
What are the benefits of a badge on Credly’s Acclaim platform?
A web-enabled version of your certification that can be shared online A more efficient way of posting to social media platforms Labor market insigh...
Tue, 19 Jan, 2021 at 5:08 PM