FAQ

Bachelor's degree
Bachelor's degree The first university undergraduate degree generally awarded upon completion of four years of full-time study in a specific course of s...
Tue, 19 Jan, 2021 at 5:08 PM
Associate's degree
Associate's degree A degree usually awarded by a college that typically represents the first two years of undergraduate study in a specific course of st...
Tue, 19 Jan, 2021 at 5:08 PM
Apostille
Apostille An internationally recognized certification process from certain countries or territories that ensures public documents issued by that country or ...
Thu, 10 Jun, 2021 at 1:49 AM
Accredited college/university
Accredited college/university An academic institution that is recognized for having achieved standards established by a national accrediting, recognition, o...
Tue, 19 Jan, 2021 at 5:08 PM
Academic transcript
Academic transcript A document that lists all subjects taken and grades earned for each year of study. Other names include: mark sheet, statement of marks, ...
Tue, 19 Jan, 2021 at 5:08 PM
What should I do if my documents were sent to the wrong WES office?
We will be able to match the academic documents to your account if your WES reference number was on the envelopes (see example) or the WES Academic Records ...
Thu, 4 Aug, 2022 at 4:45 PM
Can I send my documents to WES before completing an application?
No, you should complete the online application first to receive a WES reference number. Include this number on all envelopes sent to us so that we can easil...
Tue, 19 Jan, 2021 at 5:08 PM
Does WES accept academic documents from third parties?
We accept academic documents only from the issuing institution. We do not accept academic documents sent from a third party.
Tue, 19 Jan, 2021 at 5:08 PM
My school may not have my transcripts because I graduated a long time ago. What should I do?
Most academic institutions maintain academic records indefinitely. Please contact your institution. If they no longer have your records, they will probably ...
Tue, 19 Jan, 2021 at 5:08 PM
How can I view my completed evaluation report online?
To view your report online, sign in to My Account and click "View Electronic Report" under the "Completed" status.
Tue, 19 Jan, 2021 at 5:08 PM

More help is available by phone or email.   Contact Us

Help Videos