FAQ
WES evaluates all secondary (senior high school) and post-secondary (higher education) qualifications earned through programs and institutions that are reco...
Mon, 7 Mar, 2022 at 5:53 PM
Please contact your institution for a copy. WES does not provide copies of academic records to applicants.
Tue, 19 Jan, 2021 at 5:07 PM
If there are no records available, we will only be able to produce a document-by-document report for your credential. Please request your institution to sen...
Sun, 18 Jul, 2021 at 2:19 PM
You should receive your refund in the same manner that you made your payment. Please allow one week for credit/debit card refunds and four weeks for Western...
Mon, 27 Feb, 2023 at 1:28 PM
Complete our online application to get started.
Tue, 19 Jan, 2021 at 5:08 PM
Yes. In most cases, if the envelope has not been opened, and it is properly stamped or signed, we will accept it. You can learn more about sealed envelopes ...
Tue, 17 Aug, 2021 at 5:12 PM
Files can remain open and active for at most 180 days from the payment date of the application. After 180 days, a reactivation fee will be required to react...
Thu, 30 Dec, 2021 at 1:26 PM
Files can remain on hold until all required documents, information, verification, and payment are received. All files will become inactive after 180 days fr...
Thu, 30 Dec, 2021 at 1:26 PM
Yes, you can upgrade to the WES ICAP report if your transcripts were received by WES after January 1, 2007. To upgrade, visit My Account.
Tue, 19 Jan, 2021 at 5:08 PM
You must submit an application to confirm that your documents have arrived at WES.
Tue, 19 Jan, 2021 at 5:08 PM